General questions

What kind of vehicles does Nopea Ride use?

Nopea Ride is a zero-emission ride service and we only use 100% electric vehicles. Our vehicles do not produce any tailpipe emissions.

What are the requirements for using Nopea Ride?

You must have an Android phone or an iPhone, and a valid email account and phone number.

What payment options are there?

You can pay for your ride either with cash or M-Pesa.

Do you accept credit cards as a payment method?

We are considering supporting credit cards at a later stage, but do not accept them as a payment method today.


How can I apply to be a driver partner?

Please fill out our application form here. Note that you are required to have a valid National Identification (ID), a valid PSV Driver’s License, a valid Certificate of Good Conduct. If approved to be a driver partner, we will contact you and agree on your electric vehicle driver training.

Do I have to buy the electric car to operate under Nopea Ride?

We are encouraging driver partners (including individuals or organized groups) to come on board by investing in their own electric vehicles (EVs) on our platform. We will provide the charging infrastructure and hailing app for both driver and rider. You may arrange your own finance for the EV. You will benefit from additional 40% savings per ride attributed to fuel cost – once you are on our platform you can charge your EV on Nopea Ride service stations for free.

How long does it take to charge an electric car?

With our current models of electric vehicles, to charge the battery from 0 to 100% takes about 45 – 60 minutes on our fast charger and about two hours with our slow charger. Topping up, depending on the existing battery charge level, may take anywhere from 5 – 20 minutes with the fast charger or 3-4 hours with the slow charger.

What happens if I am stuck in a traffic jam?

Unless your air conditioner is turned on, your battery consumption when the electric vehicle (EV) is not in motion is almost zero. Unlike gasoline cars, EVs do not expend energy when idling in traffic jams. So with Nopea you will be conserving your ‘fuel’ in traffic jams.


How are EkoRent Africa Ltd. and EkoRent Oy related to Nopea Ride?

EkoRent Oy is a Finnish electric vehicle rental and sharing company established in 2014. EkoRent Africa Ltd. (established 2017, on the same exact day that Finland turned 100 years old) is a subsidiary of EkoRent Oy for managing operations in Africa.